Trend Set Pro Traders

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Terms and Conditions

TERMS AND CONDITIONS FOR TREND SET PRO TRADERS

1. Acceptance of Terms

By using the services provided by Trend Set Pro Traders ("we," "us," or "our"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.

2. Orders and Purchases

“We make every effort to ensure that the images shown in our catalogs and on our website accurately represent our products. However, variations may occur in color shades, print placement, and design details due to differences in screen displays, fabric lots, and production methods. These minor differences are normal and contribute to the uniqueness of each product.”

2.1. Orders

All orders are subject to availability.
We reserve the right to refuse any order for any reason.

2.2. Pricing

Prices for our products are subject to change without notice.
The prices listed on our website are in US Dollars and do not include taxes, shipping, or handling fees.

2.3. Payment

Payment for orders must be made in advance.
We accept credit/debit cards, Apple Pay, Google Pay and PayPal for your convenience.

2.4. Shipping

We will arrange shipping and delivery of your orders, and you will be responsible for shipping fees.
Shipping times may vary and are subject to the availability of our products.

2.5. Returns and Refunds

Please review our Return Policy for information about returns, exchanges, and refunds.

3. Product Customization

3.1. Custom Designs

We offer custom design services for our products.
You are responsible for providing accurate design specifications, and we will not be liable for any errors in the provided design.

3.2. Intellectual Property

You acknowledge that any custom designs we create for you may be protected by intellectual property laws.
We retain the right to use these designs for promotional purposes unless otherwise agreed in writing.

4. Privacy

Your use of our services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

5. Intellectual Property

All content and materials on our website, including but not limited to text, images, logos, and designs, are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of our materials without our prior written consent.

6. Termination

We reserve the right to terminate or suspend your access to our services at our discretion, without notice, for any reason, including if we believe you have violated these Terms and Conditions.

7. Limitation of Liability

We are not liable for any damages or losses resulting from the use of our products or services, including but not limited to direct, indirect, incidental, or consequential damages.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, and expenses, including legal fees, arising out of your use of our services or your violation of these Terms and Conditions.

9. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us at:

orders@trendsetprotraders.com

Return and Refund Policy

RETURN AND REFUND POLICY FOR TREND SET PRO TRADERS

1. Overview

At Trend Set Pro Traders, we are committed to providing high-quality products and services. We understand that there may be situations where you need to return or seek a refund for your purchase. This Return and Refund Policy outline our policies regarding returns and refunds.

2. Returns

2.1. Eligibility

To be eligible for a return, your item must be in the same condition as when you received it, and it must be unused and in its original packaging.

2.2. Custom Designs

Custom designs, personalized or made-to-order products are typically not eligible for returns, as they are tailored specifically to your requirements.

2.3. Non-Returnable Items

Certain items are non-returnable, including items that have been used, damaged, or are not in their original condition.

3. Refunds

3.1. Custom Design Errors

If we make an error in the custom design that was not in accordance with the specifications you provided, we will take responsibility for the error and offer a refund or replacement, as determined by mutual agreement.

3.2. Non-Custom Products

For non-customized products, refunds may be issued if the item is returned within the eligible return period and meets the return eligibility criteria. Any shipping and handling fees will not be refunded.

4. Refund Process

4.1. Contact Us

To initiate a return or refund, please contact our customer service at orders@trendsetprotraders.com.

4.2. Return Authorization

We will provide instructions for the return process and issue a Return Authorization if your return is eligible.

4.3. Return Shipping

You will be responsible for shipping the item back to us unless otherwise agreed. Shipping costs are non-refundable.

4.4. Inspection and Refund

Once we receive and inspect the returned item, we will notify you about the status of your refund.
Refunds will be processed to the original payment method used for the purchase.

5. Exchanges

We do not offer exchanges for returned items. If you require a replacement item, please follow the return process, and a new order will need to be placed.

6. Contact Us

If you have questions or concerns about our Return and Refund Policy, please contact us at:

orders@trendsetprotraders.com

Terms and Conditions

Return and Refund Policy

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